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Airport Passage

Travel / Medical / Health Claims

Our company offers a tailored full claims administration service covering all aspects of the travel/ health claims process. It can also perform as an extension to its clients' own claims handling ope ration providing a personalized service matching that provided by the client's own in-house team.

 

Furthermore, Diadilos Solutions can handle individual elements of the claims process to suit indivi dual client's needs. Our investment in technology has assisted in the streamlining of our processes and also enhanced our Management Information capabilities which include extensive use of the Internet and the use of Travel Insurance Management System. 

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Travel Claims may include

  • Lost or stolen property 

  • Theft of money 

  • Lost luggage 

  • Flight cancellation/overbooked/missed connection 

  • Medical non-emergency 

  • Delayed or missed departure 

  • Personal accident 

Senior Couple in Airport

Travel Claims

Our company is able to apply effectively the use of technology in all areas of the business and services in the handling of the following areas: 

 

  • Communication with traveler, hotel, provider (airline, tour coordinator, etc.)

  • Gathering of all necessary documentation

  • Negotiation of expenses according to travel insurance Payment to Claimant following approval from Principal

  • Full Claims Administration: 

    • Claims Solutions

    • Contract Run-off

    • Recoveries

    • Medical Screening

    • Audit Review 

Medical travel

  • Communication with traveler, provider (medical doctor, hospital, medical coordinator, etc.) 

  • Gathering of all necessary documentation 

  • Negotiation of expenses according to travel insurance 

  • Payment to Claimant following approval from Principal Medical insurance claims associated with international business travel

Family Vacation
Traveling By Bus

Health claims

  • Communication with traveler, provider 

  • Investigation & confirmation of circumstances of accident 

  • Gathering of all necessary documentation 

  • Negotiation of expenses according to insurance coverage 

  • Payment to Claimant following approval from Principal 

  • Medical Product recall 

Activity check 

  • Communication with interested parties and arrangement of a face-to-face meeting 

  • Meeting & photos - confirmation of identity 

  • Gathering of all necessary documentation 

  • Forwarding of summary/report to Principal 

Traveler

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our social media channels.

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